You may use vouchers/promo codes or gift cards as payment for certain products on the Site. Promo codes are available onsite and are provided via marketing or our clubs and partners. Only one voucher or promo code can be used per order. Multiple gift cards can be used per order. We may email vouchers and electronic gift cards to you or to your selected recipient. We accept no liability for errors in the email address provided to us. You are responsible for the use and safety of your vouchers and gift cards - you should treat them like cash. We assume no liability for the loss, theft or to the extent permitted by law illegibility of vouchers or gift cards, including if gift cards are used without your permission, if your email is hacked or subject to unauthorised use. We monitor the issuance and redemption of vouchers or gift cards. In the event of fraud, misuse, an attempt at deception (including self-referral) or in the event of the suspicion of other illegal activities in connection with the issuance or redemption of vouchers or gift cards, we may close or block access to your account and/or require a different means of payment. We may block gift cards if notified by law enforcement that gift cards have been fraudulently obtained.
By making a purchase on our website, customers acknowledge and accept our policy regarding refunds and price adjustments. Our refund policy does not apply to price adjustments for items purchased at full price prior to a sale event or promotion. Refunds will not be issued retrospectively if an item purchased at full price goes on sale after the purchase has been made. We reserve the right to determine the eligibility of requests for refunds on a case-by-case basis. Refunds will only be issued for items that are returned in their original condition and packaging within the specified return period.