You may apply promotional codes, vouchers or gift cards as payment for eligible items on our website. Promo codes may be provided through our marketing channels or shared by our partner clubs. Each order permits the use of one promo code or voucher. Multiple gift cards can be combined within a single order. We email vouchers and gift cards directly to you or your selected recipient please ensure accurate entry of the email address, as Valour assumes no responsibility for errors or issues arising from incorrect addresses. Treat vouchers and gift cards as cash, as we cannot replace them in cases of loss, theft, or unauthorised use, including but not limited to email or account breaches.

Valour monitors the distribution and use of all vouchers and gift cards. In instances of misuse, fraud, or suspected illegal activity, Valour reserves the right to close or restrict account access and may require an alternative payment method. Gift cards may be blocked if notified by law enforcement as fraudulently obtained.

By shopping with us, you acknowledge and agree to Valour’s policy on refunds and price adjustments. Full-price purchases made before sales or promotions are not eligible for retrospective refunds if prices are later discounted. Refund eligibility for returns is determined case-by-case and requires items to be in the original condition and packaging, as per our Returns Policy.

We occasionally run promotions on behalf of our partners. While we execute these per our partners specifications, all inquiries or concerns related to such promotions should be directed to the specific partner. Valour upholds your privacy per our Privacy Policy, ensuring secure data handling.

Promo codes and vouchers are periodically available and are valid only within the stated terms, such as specific times frames, minimum spend requirements or exclusions. Each promo code or voucher is limited to one per order and may not be combined with other codes. They are non-refundable and non-redeemable for cash, nor can they be used to purchase gift cards.

If your order amount is below a voucher’s value, residual credit will not be refunded. If a voucher's value doesn’t cover your order total, you can make up the difference with an alternate payment method (excluding another promo code). We allocate discounts on a pro-rata basis across eligible items to calculate the final payable amount.

 Items purchased with a promo code will only be refunded as store credit, based on the final amount paid after applying the promo code.

Sale items are non-refundable and non-exchangeable unless faulty, in line with ACCC guidelines. See our Returns and Exchanges Policy (Hyperlink to that document) for more details.

Sales are regulary updated and can be seen in the Sale Shop.

WELCOME20[UNIQUE CODE] - $20 off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
VALOURSTPROMO[UNIQUE CODE] - $20 off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 90 days.
NETTY20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
VIP20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
GIANTS5P[UNIQUE CODE] - Corporate Partner event discount. 5% off your next order of Valour Active or GIANTS gear. Cannot be used in conjunction with other discounts. Must be used within 90 days.
SIGNUP5OFF - Event signup discount. 5% off your next order of Valour Active or selected merchants. Cannot be used in conjunction with shipping discounts. Must be used within 90 days.