You may apply promotional codes, vouchers or gift cards as payment for eligible items on our website. Promo codes may be provided through our, Apex Rewards Program, marketing channels or shared by our partner clubs. Each order permits the use of one promo code or voucher. Multiple gift cards can be combined within a single order. We email vouchers and gift cards directly to you or your selected recipient please ensure accurate entry of the email address, as Valour assumes no responsibility for errors or issues arising from incorrect addresses. Treat vouchers and gift cards as cash, as we cannot replace them in cases of loss, theft, or unauthorised use, including but not limited to email or account breaches.

Valour monitors the distribution and use of all vouchers and gift cards. In instances of misuse, fraud, or suspected illegal activity, Valour reserves the right to close or restrict account access and may require an alternative payment method. Gift cards may be blocked if notified by law enforcement as fraudulently obtained.

By shopping with us, you acknowledge and agree to Valour’s policy on refunds and price adjustments. Full-price purchases made before sales or promotions are not eligible for retrospective refunds if prices are later discounted. Refund eligibility for returns is determined case-by-case and requires items to be in the original condition and packaging, as per our Returns Policy.

The Valour Sport Rewards Program (Apex Rewards Program) is our way of thanking our loyal customers. Participation in the Program is subject to the following terms and conditions:

1. Eligibility and Account Creation

• Customers must create a registered account on the Valour Sport website to earn and redeem Valour Apex points.
• Only one account per customer is permitted. Duplicate accounts may result in forfeiture of points or rewards.

2. Earning Points

• Members earn 1 Apex point for every $1 AUD spent on eligible products via the Valour Sport website or at official Valour Sport event stores.
• Points are only awarded for products marked as eligible. Items such as custom teamwear, event merchandise, and other excluded categories may not accrue points. These products will not display the “Points earned on this item” message on the product page.
• Points will be applied once the order has been fulfilled (dispatched), not at the time of purchase.
• Points may be adjusted or revoked if an order is returned, refunded, or deemed to breach program terms (e.g., misuse or fraudulent activity).

3. Redeeming Points

• Points can be redeemed online and in person at Valour Sport events for eligible products only.
• Every 100 points = $5 off the total order value, except in the case of promotional events offering additional points with spend.
• Minimum redemption thresholds may apply and are subject to change.
• Products excluded from earning points may also be excluded from redemption.
• Redemption is applied via digital coupons which must be manually generated from your account.

4. Coupon Expiry & Point Validity

• Valour Apex points do not expire.
• However, once points are converted into a discount coupon, the coupon will expire 6 months from the date of conversion. Expired coupons cannot be reinstated or refunded.

5. VIP Tier Status

• Members are automatically placed in a tier based on annual spend:
• Silver Tier: $750+ spent in a 12-month period.
• Gold Tier: $1,250+ spent in a 12-month period.
• Tier status resets annually on 31 March each year.

6. Referral Program

• Members may refer friends using their unique referral link.
• A successful referral occurs when the referred customer:
• Signs up via your referral link.
• Places and completes their first purchase.
• Upon confirmation, $20 worth of points (400 points) will be credited to the referring member’s account.
• Self-referrals or abuse of the system will result in revoked points and may result in account suspension.

7. General Terms

• Points are non-transferrable, have no monetary value, and cannot be exchanged for cash.
• Valour Sport reserves the right to change, suspend, or terminate the Rewards Program or these Terms at any time without notice.
• Participation in the Apex Rewards Program constitutes acceptance of these Terms and any related program policies.

For questions about your Valour Apex points or rewards account, please contact our customer service team on Online@valoursport.com.au

We occasionally run promotions on behalf of our partners. While we execute these per our partners specifications, all inquiries or concerns related to such promotions should be directed to the specific partner. Valour upholds your privacy per our Privacy Policy, ensuring secure data handling.

Promo codes and vouchers are periodically available and are valid only within the stated terms, such as specific times frames, minimum spend requirements or exclusions. Each promo code or voucher is limited to one per order and may not be combined with other codes. They are non-refundable and non-redeemable for cash, nor can they be used to purchase gift cards.

If your order amount is below a voucher’s value, residual credit will not be refunded. If a voucher's value doesn’t cover your order total, you can make up the difference with an alternate payment method (excluding another promo code). We allocate discounts on a pro-rata basis across eligible items to calculate the final payable amount.

 Items purchased with a promo code will only be refunded as store credit, based on the final amount paid after applying the promo code.

Sale items are non-refundable and non-exchangeable unless faulty, in line with ACCC guidelines. See our Returns and Exchanges Policy (Hyperlink to that document) for more details.

Sales are regulary updated and can be seen in the Sale Shop.

WELCOME20[UNIQUE CODE] - $20 off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
VALOURSTPROMO[UNIQUE CODE] - $20 off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 90 days.
NETTY20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
VIP20[UNIQUE CODE] - Corporate Partner discount. 20% off your order over $100 on Valour Active. Cannot be used in conjunction with other discounts. Must be used within 30 days.
GIANTS5P[UNIQUE CODE] - Corporate Partner event discount. 5% off your next order of Valour Active or GIANTS gear. Cannot be used in conjunction with other discounts. Must be used within 90 days.
SIGNUP5OFF - Event signup discount. 5% off your next order of Valour Active or selected merchants. Cannot be used in conjunction with shipping discounts. Must be used within 90 days.